Privacy Policy

Last updated: April 07, 2026

1. Introduction

Alano Lending Corporation (referred to as “ALC,” “We,” “Us,” or “Our”) is committed to protecting your privacy and handling your personal information with transparency and integrity, in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy explains what information We collect, how We use it, and your rights as a data subject when you interact with our website at alanolending.com and apply for our lending services.

2. Scope of This Policy

This Policy applies to personal information collected through the loan application process on our website. It does not apply to third-party websites or services that We do not operate or control.

3. What Our Website Collects

Our website (alanolending.com) does not automatically collect any personal data from visitors. We do not use:

Cookies or tracking technologies
Web analytics tools
Advertising trackers or pixels
Automatic IP address logging

Simply visiting our website does not result in any personal data being collected about you.

4. Information Collected Through Loan Applications

When you click the “Apply Now” button on our website, you will be redirected to an application form hosted on Google Forms, a third-party service operated by Google LLC.

The application form may collect the following information:

Full name
Date of birth
Contact number and email address
Home address
Employment or source of income details
Government-issued ID information
Loan amount requested and purpose

This information is collected only with your active participation and consent. You are not required to submit an application, and you may stop at any time before submitting the form.

5. Google Forms and Third-Party Processing

Our loan application form is hosted and operated by Google LLC through Google Forms. By clicking “Apply Now” and submitting the form, you will be subject to Google’s Privacy Policy (available at google.com/privacy) in addition to this Policy, particularly with respect to how Google handles form data on its platform.

ALC receives and stores the responses you submit through the form. We do not control how Google processes data on its own infrastructure.

6. How We Use Your Information

We use the personal information you submit solely for the following purposes:

To evaluate and process your loan application
To verify your identity and assess creditworthiness
To contact you regarding the status of your application
To comply with legal, regulatory, and reporting obligations
To prevent fraud and protect the integrity of our lending operations

We will not use your personal information for unrelated purposes without obtaining your separate consent.

7. Legal Basis for Processing

We process your personal information on the following legal bases under RA 10173:

Consent — You voluntarily submit your information when you apply
Contract — Processing is necessary to evaluate and fulfill a loan agreement
Legal obligation — We are required to retain certain records under applicable law

8. Sharing of Your Personal Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

With authorized personnel of ALC who need access to process your application
With accredited third-party service providers (e.g., credit bureaus, verification services) strictly for loan evaluation purposes
With government authorities or regulators (e.g., SEC, BSP, NPC) when required by law or lawful order
In connection with a merger or acquisition, in which case you will be notified beforehand

All third parties with whom we share data are required to handle your information in accordance with RA 10173.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes stated in this Policy, or as required by applicable law and regulations. If your loan application is not approved or is withdrawn, your data will be retained only for the minimum period required by law, after which it will be securely disposed of.

10. Security of Your Personal Information

We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, disclosure, or destruction. Access to submitted application data is restricted to authorized ALC personnel only.

However, please be aware that no method of electronic transmission or storage is completely secure. We encourage you to exercise caution when sharing sensitive information online.

11. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights:

Right to be Informed — to know how your data is being collected and used
Right to Access — to obtain a copy of your personal data in our possession
Right to Rectification — to correct inaccurate or outdated information
Right to Erasure or Blocking — to request deletion of your data under certain conditions
Right to Object — to object to the processing of your data on legitimate grounds
Right to Data Portability — to receive your data in a usable electronic format
Right to Damages — to claim compensation for damages caused by a violation of your rights
Right to File a Complaint — to lodge a complaint with the National Privacy Commission (NPC) at privacy.gov.ph

To exercise any of these rights, please contact us using the details in Section 13.

12. Children’s Privacy

Our lending services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors. If you believe a minor has submitted an application, please contact us immediately so we can take appropriate action.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Alano Lending Corporation – 2F, Alano Bldg. II, Quezon Avenue Brgy. Miputak, Dipolog City, Zamboanga del Norte

Email: hrd@alanolending.com

Phone: 0945 517 8127

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically.

This Privacy Policy is governed by the laws of the Republic of the Philippines, including Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations.